Telephone fraud is on the increase month on month, with hackers becoming more sophisticated and accessing lines using various methods including voice mail systems, audio and video conferencing and even door entry systems. The average cost for each individual case in the UK is £10,000, with some cases costing over £100,000 to the victim.
CalGuard is a unique system which operates 24/7 and monitors your network for unusual patterns and high usage. In the instance of suspected fraud, the customer would be immediately alerted by the Calteq customer service team who would advise on the best course of action. As an extra precaution, if the team are unable to make contact, all outgoing traffic on the line is blocked, to prevent further costs being incurred by the customer.
CalGuard is a true industry first – no other provider has a system that operates at such a sophisticated level. Whilst other suppliers may offer fraud alerts, the systems are only checking data every 24 hours, which allows a much greater window of opportunity for the fraudsters to incur charges that run into thousands of pounds before they are blocked.
In addition, CalGuard offers the exclusive benefit of a guaranteed exposure of £500. This means that £500 is the maximum our CalGuard customers would pay in the event of fraudulent activity – Calteq will cover all additional charges incurred.
The CalGuard service is charged at £1.25 per active line or channel (with ISDN30 and ISDN2) which offers the best value to customers without compromising the high level of Calteq service.
If you wish to opt out of this service, please download the CalGuard Opt Out Form and simply complete and email to firstname.lastname@example.org.
Please be aware that if you choose to opt out, this will remove CalGuard from all of your lines and/or channels and you will be liable for any costs incurred from fraudulent activity on your account.