Fraudsters relish phishing email scam!
We have recently been alerted to the fact that there is a new email phishing scam circulating and wanted to warn our customers and offer advice on how to avoid this and other scams.
Fraudsters are sending out a high number of phishing emails to personal and business email addresses pretending to come from ‘firstname.lastname@example.org, with the subject line being ‘Your Relish bill is ready’. This is a ‘spoofed’ email pretending to come from the London based broadband company ‘Relish’.
Having up-to-date virus protection is essential; however, it will not always prevent you from becoming infected.
We strongly advise our customers to please consider the following actions:
Don’t click on links or open any attachments you receive in unsolicited emails or SMS messages
Remember that fraudsters can ‘spoof’ an email address to make it look like one used by someone you trust. If you are unsure, check the email header to identify the true source of communication. Details on finding email headers can be found online.
Always install software updates as soon as they become available
Whether you are updating the operating system or an application, the update will often include fixes for critical security vulnerabilities.
Create regular backups of your important files
The backups should be to an external hard drive, memory stick or online storage provider. It’s important that the device you back up to isn’t left connected to your computer as any malware infection could spread to that as well.
Don’t pay extortion demands as this only feeds into criminals’ hands, and there’s no guarantee that access to your files will be restored if you do pay.
If you think your bank details have been compromised, you should immediately contact your bank. If you have been affected by this, or any other scam, report it to Action Fraud by calling 0300 123 2040, or visiting www.actionfraud.police.uk.
For any further information or to speak to one of our team, please call 0808 146 7000